Frequently Asked Questions
Everything you need to know about your M A Y E experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or checking our 'Fit Notes' section.
What payment methods do you accept?
M A Y E accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit our factories quarterly for fair labor practices.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.